Movie Showtimes - 866-420-8626
Guest Services - 210-349-6514
(I-10 between Callaghan & 410)
Ticket prices vary by film experience and time of day
To see ticket pricing, please click the showtime for the film you wish to see.
These admission procedures apply to all tickets purchased via the internet, ticketing kiosks, mobile devices and the box office.
Ticket Refund Policy: Before making your online purchase, carefully confirm that the film name, showtime, quantity of tickets, seats selected and especially the theatre and city are correct prior to purchasing your tickets. Your ticket is for a specific theatre, specific film and show time. Tickets can be refunded in person at the theatre anytime prior to the purchased showtime and the ticket loses its cash value 30 minutes after the feature starts.
Online Refunds- Tickets purchased online via Santikos.com using a valid credit card or Santikos gift card can be refunded prior to one hour before the purchased show time. The link for refunds is https://www.santikos.com/refunds.
Exchanges and Seat changes- A ticket may be exchanged/swapped or refunded in person at the theatre box office. This must be done prior to the purchased show start time and cannot be done via the website, email or phone call. Tickets loses their cash value 30 minutes after the feature starts.
Military Discount: We are proud to offer a discount to members of the armed forces. We do ask that you present a valid military ID at the box office.
Rated R Policy: We enforce the MPAA guidelines for R rated films. Children under the age of 17 must be accompanied by a parent or legal guardian to attend an R rated film. We do require a valid ID at the box office to issue tickets. We strive to maintain an adult environment in films that are intended for a mature audience and therefore do not offer child priced tickets for R rated films.
Rated R Policy notes
Tickets to R-rated films will not be sold to guests under the age of 17
A guest must be 21 or older to purchase multiple tickets to R-rated films without presenting ID for each ticket purchased
Children ages 6 and under are not allowed to attend R-rated films at Santikos Theatres
Santikos employees are trained to check at ticket stands and auditorium doors for picture ID of guests appearing under our age restrictions and may refuse admittance if picture ID cannot be provided
PASSES AND SUPERSAVERS
No Passes: Some film studios prohibit the use of Guest Passes for the first 14 days of their film’s release. These films will be indicated with “No Passes” next to the name of the film.
VIP Passes: May be exchanged at the box office for a ticket to any film regardless of any pass restrictions. An additional charge will be required for IMAX, D-BOX, AVX and 3D films. VIP Passes are not valid for Concerts and Special Events unless indicated.
Rainchecks: May be exchanged at the box office for admission to any film regardless of any pass restrictions and may be used for IMAX, D-BOX, AVX and 3D films. Rainchecks are not valid for Concerts and Special Events unless indicated.
Super Savers: Super Savers are discounted tickets that are purchased in bulk. They are redeemable for an admission to any standard film. An additional charge is required for premium experiences (IMAX, D-BOX, AVX and 3D films.)
Kick back and relax in our new electric luxury recliners.
Choose your seat from the comfort of your home or on your phone via santikos.com or the Santikos mobile app. Pick your seat a week early or when you arrive. You don't have to wait in any lines to get your favorite seat.
Box office lines are a thing of the past with automated ticketing kiosks.
Play all the latest and best arcade games.
Relax and enjoy your film in total comfort in one of our new luxury electric recliners. These recliners have been customized specifically for Santikos and allow guests to fully recline.
Recliners are available in select auditoriums at the following locations:
- Casa Blanca Has recliners in six auditoriums. (2 AVX and 4 Dine In auditoriums)
- Embassy 14 Has recliners in all auditoriums.
- Palladium IMAX Has recliners in all auditoriums. (Excluding the IMAX auditorium)
- Mayan Palace Has recliners in all auditoriums.
To choose a show with recliners. Look for the recliner icon below the showtime.
All showtimes at this theatre are reserved seating and allow you to select-your-own-seat via the santikos.com, Santikos mobile app, kiosks or at the box office. Reserved seating allows guests to enjoy the other features of the theatre without the stress of waiting in long lines to get their favorite seat.
Buy your tickets, Pick your seats or Pick up your Online and Mobile app tickets at the kiosks. On-site ticketing is done through highly intuitive, interactive, self-service ticketing kiosks. Guests are able to browse through all “Now Showing” selections to learn about show times, movie lengths and even watch full trailers on the 42” portrait layout touchscreens. Purchases can be made using a debit or credit card and any guests needing assistance with their tickets can visit our Guest Services counter.
We feature a state of the art video arcade offering an expansive collection of arcade games, crane games and interactive games.