Santikos Rewards

Log in to your Santikos Rewards account to earn Rewards for your bookings

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Need to cancel your Santikos ticket reservation?

Tickets purchased on Santikos.com may be refunded up to 1 hour before showtime.*

EMAIL ADDRESS

Enter the email address used to make your reservation.

CONFIRMATION NUMBER

The 7-character code can be found on your booking confirmation email.

THEATER LOCATION

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Please select a cinema.

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*Please call our Guest Care Center at 210-664-3348 up to 1 hour before showtime for the following:

  • Purchases made on the Santikos mobile app
  • Purchases made in-person at the theater
  • Tickets redeemed with the Movie Lovers Rewards program

*Please visit the in-theater Guest Services Desk up to 1 hour before showtime for the following:

  • Partial refunds
  • Purchases made with multiple payment methods on the same transaction
  • Purchases made with Santikos gift cards

*The following are non-refundable:

  • Purchases made with Santikos gift cards activated at HEB
  • Purchases made on third-party websites (e.g. Fandango, Movietickets.com, Atom Tickets, etc.)