Membership Terms & Conditions
1) The Santikos Rewards program is open to anyone except Santikos Entertainment associates, their immediate family members and children under 13. This program is not intended for use by anyone under the age of 13. If you are between the ages of 13 and 18, you may use Santikos Rewards under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions.
2) Santikos Entertainment may terminate or suspend your membership at any time, for any reason, without liability to you. Santikos Entertainment reserves the right, in its sole discretion, to rescind points and rewards and/or terminate your membership immediately and without notice if, in the sole judgment of Santikos Entertainment, you violate the Santikos Rewards terms and conditions, engage in any fraud or abuse relating to accrual of points, or redemption of Redemption Dollars or reward vouchers, misrepresent any information supplied by you to Santikos Entertainment, or engage in any activities that are inconsistent with Santikos Rewards.
3) Membership is $8.00 and may be acquired by either signing up online at Santikos.com or at the theater. Santikos Rewards membership fee is non-refundable.
4) Entities or persons using the Santikos Rewards program for profit are not eligible to become or remain members or accumulate points or rewards. Santikos Rewards is intended for individual use only, and is not available to organizations, legal entities or groups such as, but not limited to, businesses, churches, daycares, non-profits, etc. Abuse of the Santikos Rewards program, including failure to abide by the terms of this agreement, may result in cancellation of the member’s account, future disqualification from participation and forfeiture of all points, rewards and offers accrued, in addition to other remedies available to Santikos under applicable law. In connection with the enforcement of any provision of this agreement governing the program, Santikos Entertainment reserves the right to take appropriate legal action as it deems necessary and will be entitled to recover damages, attorneys’ fees and court costs as allowed by applicable law.
5) Since we use virtual cards, all we need is your mobile number to add points to your account during a transaction.
6) Theater staff reserve the right to require that you present a photo ID for verification of your membership.
7) Santikos Entertainment is under no obligation to provide members with any particular number of reward opportunities or send messages to them. Santikos Entertainment reserves the right to limit Santikos Rewards enrollment at any time.
8) Santikos Rewards members are awarded one (1) point for each dollar spent at a Santikos Entertainment point of sale, at a kiosk, online and on the mobile app. Members earn points only for the monetary amount tendered; points are not earned on Super Savers or discounts, or when redeeming free admission tickets or Super Savers. Points can only be added at the theater of purchase within 14 days of the initial purchase.
9) As your points accumulate, your account will be recognized with digital credits called redemption dollars which are stored on your account and may be redeemed at any Santikos Entertainment location toward your next purchase in accordance with the following schedule: 75 points = five ($5) redemption dollars. At 75 points, the points will automatically be exchanged for five ($5) redemption dollars. Redemption dollars may be used at any Santikos Entertainment point of sale or Santikos.com.
10) The following restrictions apply to Santikos Rewards usage:
- You may not use earned redemption dollars to purchase gift cards, SuperSavers, alcohol, arcade purchases, auditorium rentals, group shows, field trips, catering events or other similar events.
- Points may not be earned when purchasing gift cards, SuperSavers, arcade purchases, auditorium rentals, group shows, field trips, catering events or other similar events.
- Santikos Rewards reserves the right to limit the redemption of specific rewards and limit the number of rewards available.
- You must use your earned redemption dollars at time of purchase and may not exchange redemption dollars for credit against a previous qualified purchase.
- Santikos Rewards are nontransferable and have no cash value.
11) You are responsible for ensuring the security of your Santikos Rewards membership, login credentials and account information. If you do not want another person to use your Santikos Rewards Membership or account, do not share your login credentials or account information with that person. Santikos has no obligation to reimburse redemption dollars and is not responsible for any loss you may incur as a result of any unauthorized use of your membership, login credentials or other account information. You should change your password regularly to ensure the security of your account.
12) Santikos Entertainment may delete your account and all of your membership records (including accrued points and rewards as well as other membership data) in the event you do not have a qualifying purchase for a period of 24 consecutive months.
13) Santikos Entertainment protects personal information we collect about members by maintaining physical, electronic and procedural safeguards. Advertisers and other companies do not have access to personal information and we do not share your personal information with advertisers or other companies that want to contact members.
14) Members must designate not to receive information from Santikos Entertainment, which may include reward opportunities, coupons, e-mails, news and other correspondence. Any attempts to communicate with members will be made using the information most recently provided by the member. Under no circumstances will Santikos Entertainment be held liable or responsible for an inability to redeem rewards or any loss whatsoever arising from a member's failure to update and maintain accurate contact information with Santikos Rewards.
15)In the event of technical failures or difficulties, membership benefits may not be available during a member's visit to a Santikos Entertainment location. Members are not entitled to any compensation as a result of such technical failures or difficulties.
16) Santikos Entertainment may amend or otherwise change these Terms & Conditions at any time without notice or liability, even if the changes affect point and/or Santikos Reward quantities or values, by posting revised Terms & Conditions located at www.santikos.com/loyaltyterms. Any such amendment or change will take effect immediately upon posting, unless otherwise provided.
17) Santikos reserves the right to change or discontinue the Santikos Rewards program at any time without liability to any member.
SMS TERMS & CONDITIONS
Santikos Entertainment may provide you with an opportunity to opt in to receive special offers and other text messages on your wireless telephone. By opting in and providing Santikos with your wireless telephone number, you consent to receiving text or e-mail messages at the telephone number, including Short Message Service (SMS) messages.
You also agree to be bound by the following Terms & Conditions:
- Standard carrier message and data rates may apply. Please consult your mobile service carrier's pricing plan to determine the charges for sending and receiving text messages.
- You can opt out from future messages at any time by texting STOP to 82149 from your mobile phone. You agree that if you request to opt out from future messages, we may send you a one-time opt-out confirmation text message.
- To get help or support, call our Guest Care Center at 210-664-3348. You may request our contact information at any time by texting HELP to 82149 from your mobile phone.
- This text messaging program may not be available on all wireless carriers.
- Under normal circumstances, you will receive no more than 4 messages per month.